Policies

Shipping Policy

Processing

Orders are prepared and fulfilled through our store. Orders are processed and shipped within 1–3 business days.

A tracking number is emailed to the address used at checkout as soon as the order ships. Please check spam folders if you do not see it.

Shipping rates, available destinations and delivery estimates are calculated at checkout by our store.

Carrier delays can occur. If a shipment appears to have stalled, contact us with your order number and we will help trace it.

Questions about this policy? Email info@nexellaluxesolutions.com or call 1-800-927-1063.